Refund Policy

Welcome to the refund policy of AEROLITHIX. Our primary goal is to ensure our clients are fully satisfied with the services and products we provide. However, we acknowledge that sometimes refunds are necessary, and thus this document outlines our refund policy clearly.

Eligibility for Refunds

To be eligible for a refund, the request must meet the following conditions:

• A written request for a refund must be submitted within 30 days of the purchase date.
• The service or product must be unused and in the same condition that you received it.
• Proof of purchase must be provided, such as an invoice or receipt.

Non-Refundable Items

Some items and services are non-refundable. Non-refundable items include:

• Custom services once complete
• Downloadable software products
• Gift cards

Procedure for Refunds

To initiate a refund request, please follow these steps:

1. Contact our support team at [email protected] with your refund request and purchase details.
2. Once your request is received, it will be reviewed, and you will be notified of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Contact Us

If you have any questions regarding our refund policy, feel free to contact us at [email protected] or call our office at (555) 123-4567. Our office is located at:

AEROLITHIX
123 Innovation Blvd, Suite 400
Metropolis, NY, 10101, USA